care24 24hr attendant booking details

Below is the duration and rate card explained:

3 hrs - Rs. 500/- per day

8 hrs - Rs. 600/- per day

*(Trial 2 days service without registration 1100/- per day)*

10 hrs - Rs. 750/- per day *(Trial 2 days service without registration 1300/- per day)*

12 hrs - Rs. 1000/- per day *(Trial 2 days service without registration 1500/- per day*)

24 hrs - Rs. 1400/- per day (1 attendant) 

 ( 3 times meal + 7 Hours Sleep) *(Trial 2 days service without registration 2000/- per day*)

24 hrs - Rs. 2000/- per day ( 2 Attendant ) *(Trial 2 days service without registration 3000/- per day)*

Below are the duties performed by our Attendants.

NUTRITION

Assist in feeding

Help in fluid intake

MOBILITY

Assist with walking and home exercises

Turn position in bed

Range of motion exercises

Companionship & Polite Conversations

Light Massages 

SUPPORT SERVICES

Patient's laundry

 

Take out trash from Patient's Room

Maintain patient's bedroom

Maintain patient's general health note

TOILETING

Changing Diapers

Assist to bathroom or bedside commode

Assist in using urinal/bedpan

Incontinence care

Empty catheter bag

 PERSONAL CARE

Oral Hygiene

Bed Bath/Sponge Bath

Skin Care/Non-medicated lotion to dry areas

Assist with getting dressed

Restrict fluids (when asked to do so)

*Note : 2 days payment and 1000/- one time registration should be paid in advance at the starting of the services*

MONTHLY PACKAGE:

12 hours is 30,000/- and 24 hours is 42,000/- and on the 29th day of the service for 12 hours there will be 6000/-discount applicable on the entire amount and for 24 hours there will be 6000/- discount applicable on the entire amount.

7 days and 15 Days Package for 12 hours & 24 hours:

12 hours:

1000/- per day (weekly package it'll be 900/- per day)

1000/- per day (15 days package it'll be 850/- per day)

24 hours:

1400/- per day (weekly package it'll be 1300/- per day)

1400/- per day (15 days package it'll be 1250/- per day)

*Contact Number 7977545374*

 *MEMBERS ONLY*

Pay 3000/- membership cost and avail the 12 hours services in 700/- and 24 hours service in 1000/- only.

 *FOR BOOKING CONFIRMATION*

*2 days payment and one time registration or membership should be paid in advance before starting of the services*

*We will shortlist one of the best profile and share it with you where there experience details, aadhar and pan card details will be mentioned, contact details on which you can have a on-call or video call word with the attendant*

*If in case the profile shared isn't suitable we will arrange for new profile*

*Neither of the profile shared is suitable before starting of the service then the entire amount for the service paid will be refunded back to you*

 Please send the below details:

Name of patient:

Age:

Weight:

Gender:

Relation with patient:

Email Id:

Any alternate number:

Address:

Medical condition:

Service required date:

Service required hours: 

Any special requirements/request:

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PAYMENT POLICY

Applicable Services: All Services including Attendant, Nursing Care, Critical Care, Infant Care,

Rehab Care except Physio and short term intervention service.

Only Direct Payment to Care24: You don't have to pay to the caregiver in cash or cheque unless

asked by Care24 Customer Service team. You will be paying to Care24 directly Online/App or

request for a cash/cheque pickup.

Payment Mode: App, Online, NEFT, Cheque and Cash payments are accepted. Care24 promotes

and prefers online payment in advance which enables us to pay our caregivers in time without

hassle. For Cash/Cheque pickup amount should be more than Rs. 1500/- any amount below it

should be paid via online.

Payment Processing Fee: This shall be levied on all invoices generated @ 2.5% of invoice

amount.

Payment Policy:

1. Weekly --> Every 7 days weekly invoice will be generated and payment for the same need to

be paid in advance. Non advance payment will add penalty of Rs.50/- daily basis

2. Monthly --> This will be an advance payment service, you will need to pay 30 days payment

in advance or else by default Weekly cycle will be applied.

Surcharge: Will be applicable during festival season as an add-on incentive for the Caregiver to

work and support the patient. Surcharge fee will be informed two days prior to any festival and it may

range from Rs. 100 to Rs. 300 per 12 hours visit, depending on the festival.

General Terms and Conditions on Payments:

1. Care24 won't be accountable if any amount paid to CG. The service fee has to be paid to

Care24 and under no circumstances the amount paid to the CG will be adjusted with the

service fee.

2. 30 days after the overdue date, if payment is not done the case will be legally filed and the

dispute will be resolved in Mumbai district court.

3. The above mentioned amount only includes payment charges for those visits where the

attendance of the caregiver has been verified. The mentioned amount is not for the visits till

date and it shouldn't be considered as final amount, charges for the unverified visits will be

added after getting a confirmation from the customer as well as caregiver.

REFUND POLICY

Once the refund is initiated, your balance amount will be credited to your account within 3 working

days.

Refund will be done only through NEFT.

Please review our terms and conditions at http://care24.co.in/terms

CANCELLATION POLICY

You may cancel or reschedule any appointment by calling 022 6282 0555 or through website or

mobile app, no later than 24 hours prior to the scheduled appointment else you will be charged @

100% of the service charge.

In case of request for rescheduling Care24 does not guarantee that it will be able to provide the

same CareGiver again and on the rescheduled time.

Care24 may cancel or reschedule any appointment without prior notice.

In case of cancellation Care24 will refund any advance payment made by you to Care24 by for any

Services